Bluebay Grand Esmeralda Hotel - Playa del Carmen

Carretera Federal Chetumal-Puerto Juarez, Km300, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Bluebay Grand Esmeralda Hotel - Playa del Carmen

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Aqua park

Tennis court

Golf course

Archery

Scuba diving

Wind surfing

Water skiing

Sailing

Boating

Kayaking

Billiards/Pool tables

Table tennis

 Spa and relaxation

Spa & wellness center

Reflex massage

Steam bath

Jacuzzi

 Breakfast

Continental breakfast

Overview

The contemporary 5-star Bluebay Grand Esmeralda Hotel is set in a lively area minutes away from Chankanaab Park, Coba Mayan Village and Nuestra Senora del Carmen Catholic Church. Since 2006, it has been hosting guests in the middle of Playa del Carmen.

Set on natural beaches close to mangroves and palm trees.

Shoppers will enjoy close proximity to boutiques and shops.

Bluebay Grand Esmeralda Hotel is within a 40-minute drive to Cancun International airport.

Rooms

This hotel comprises 984 rooms featuring Special Triple Room, Special Single Room and Deluxe One Room Room. The annex rooms feature the ocean view. They boast tropical décor and offer a small fridge and coffee/tea makers.

Eat & Drink

Breakfast is served in the restaurant each morning. At the restaurant Mexican dishes are served. At the small coffee bar guests will enjoy a selection of beers, wines and soft drinks.

Services

There are cars for rent on site.

Relax

On-site spa facilities include a sauna and a Jacuzzi. Steam baths and reflex massage are also available. The property provides a gym, aqua fitness and aerobics classes along with diving, kayaking and boating.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2007.  Number of rooms:   984.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Handicap parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Kayaking
  • Aqua fitness
  • Water skiing
  • Scuba diving
  • Wind surfing
  • Boating
  • Sailing
  • Archery
  • Outdoor tennis court
  • Golf course
  • Billiards/Pool tables
  • Aerobics
  • Fitness center
  • Table tennis
  • Handball
  • Volleyball

Services

  • Paid airport shuttle
  • Room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • Breakfast room
  • Restaurant with air conditioning
  • A la carte restaurant
  • Lobby bar
  • Poolside snack bar
  • Pub
  • Cafe
  • Picnic area/Tables
  • Catering service

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Playground
  • Children's pool
  • Game room
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Aqua park
  • Karaoke
  • Live entertainment
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Garden area
  • Theater
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Ocean view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Dining room
  • Terrace
  • Balcony
  • Rollaway/Extra bed
  • Chaise lounges
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Fan/Extractor

Bathroom

  • Shared bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 1 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay for free in a crib. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Bluebay Grand Esmeralda Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Carretera Federal Chetumal-Puerto Juarez, Km300, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    10.6km
Airports
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2007
  • Number of rooms:
    984

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Premier Double Room
Bed type: Double Bed or 1 Single bed
Check Prices
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Room facilities
    Bluebay Grand Esmeralda Double RoomBluebay Grand Esmeralda Double RoomBluebay Grand Esmeralda Double Room
    Double Room
    Bed type: Double Bed or Double or Twin beds or 2 Single beds
    Size: 35m2
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    DOUBLE GARDEN VIEW

    Room facilities
      Bluebay Grand Esmeralda Special Triple RoomBluebay Grand Esmeralda Special Triple RoomBluebay Grand Esmeralda Special Triple Room
      Special Triple Room
      Bed type: Triple
      Size: 35m2
      Check Prices
      • Air conditioning
      — Less information+ More information
      Room facilities
        Suite
        Bed type: King Size bed or Triple or 1 Single bed
        Check Prices
        — Less information+ More information

        Suite, Pool Access, Garden View (Emerald) - AIl Inclusive

        Room facilities
          Superior Room
          Bed type: Triple or Double Bed or 1 Single bed
          Check Prices
          — Less information+ More information

          Superior Room, Garden View - AIl Inclusive

          Room facilities
            Bluebay Grand Esmeralda Deluxe Double RoomBluebay Grand Esmeralda Deluxe Double RoomBluebay Grand Esmeralda Deluxe Double RoomBluebay Grand Esmeralda Deluxe Double Room
            Deluxe Double Room
            Bed type: Double Bed or 1 King or 1 Double bed or 2 Single beds
            Size: 35m2
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            Deluxe Double Garden View

            Room facilities
              Bluebay Grand Esmeralda Deluxe Triple RoomBluebay Grand Esmeralda Deluxe Triple RoomBluebay Grand Esmeralda Deluxe Triple RoomBluebay Grand Esmeralda Deluxe Triple Room
              Deluxe Triple Room
              Bed type: Triple
              Size: 35m2
              Check Prices
              • Air conditioning
              — Less information+ More information

              TRIPLE DELUXE

              Room facilities
                Luxury Double Room
                Bed type: Double Bed
                Check Prices
                — Less information+ More information

                Luxury Experience at Blue Diamond Adults Only

                How to reach hotel

                hotel Bluebay Grand Esmeralda Hotel - Playa del Carmen Playa del Carmen location
                Show big map »

                Hotel Address:

                Carretera Federal Chetumal-Puerto Juarez, Km300, Playa del Carmen, Mexico, 77710

                Get directions
                City Center
                • Playa del Carmen
                  10.6km
                Airports
                Hotel information
                • Check-In:
                  from  3 pm
                • Check-Out:
                  until  12 pm
                • Year renovated:
                  2007
                • Number of rooms:
                  984

                Hotel Awards

                MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Mexico

                Use Badge

                Bluebay Grand Esmeralda Location

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                • General

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                Click the hotel to go to the main hotel page.

                Route Planner
                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                Local Attractions

                • Cenote Chaak Tun - 7.4km
                  Av. Juarez, Playa del Carmen
                • Cavernas Chaaktun - 7.4km
                  Playa del CarmenMexico
                • Sian ka'an Jeep Tour Expedition - 8.6km
                  Monte de los Cibeles, Playa del Carmen
                • Whale Shark Tour - 7.4km
                  Playa Del Carmen-Isla Mujeres -Holbox
                • Casa Cenote - 8.6km
                Hotel information
                • Check-In:
                  from  3 pm
                • Check-Out:
                  until  12 pm
                • Year renovated:
                  2007
                • Number of rooms:
                  984

                Hotel Awards

                MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Mexico

                Use Badge

                Hotels nearby
                Cities nearby

                Bluebay Grand Esmeralda Reviews

                Guest reviews are submitted by our customers after their stay at Bluebay Grand Esmeralda

                Individual guest reviews

                • Older travelers
                  9.2

                  Service & staff were very efficient cordial & welcoming. Especially Mr Rubio.

                  The beach & actually the fact that when we arrived at the hotel they had NO record of our having booked through your agency!

                • Older travelers
                  9.6

                  The Beach is very poor and the Beach upkeep is very poor.

                • Couple
                  8.8

                  Very nice hotel. I never eat that good in an all inclusive resort. The food in the seafood restaurant was excellent. I spent the new year eve there it was amazing, we had a four course dinner with a show and than another show and than a dancing party on the beach with fire works. I never saw the buffets closed, you can eat and drink at any time you want.

                  The resort is very big, you have to walk a lot or wait for the cars to take you. I was there on Dec 31 and Jan 1st, the weather was a little bit windy speacialy on the beach, it was still nice to stay on the beach but not to swim.

                • Couple
                  8.8

                  The service was really really good kind and caring staff, the hotel is very beautiful and calm, good food, quiet and beautiful beach especially in the part of the VIP. The hotel's facilities are good. Overall a quiet vacation luxurious dream

                  The hotel is very large, beautiful and fun to walk the trails, but sometimes it's a bit disturbing especially when you need a little something like an Internet connection for a moment, I would recommend the hotel to increase the frequency of the golf car transport and install WI-FI in the rooms for the convenience of guests. Beyond that I did not like the experience of salespeople I sell hotel vacation packages. The way this was done was not reliable. the food in the extra 5 specific resturants us less good then the buffet

                • Group of friends
                  7.0

                  The resort was fairly nice and affordably priced.

                  The food was mediocre and sometimes plain bad. The drinks were not good. Apparently there's a gold VIP wristband you can buy that gets you better drinks, but I wasn't aware of that prior to arrival. The customer service was ok and they often forgot things. Booking dinner reservations was annoying as you couldn't do it until the day prior and they fill up quickly.

                How to reach hotel

                hotel Bluebay Grand Esmeralda Hotel - Playa del Carmen Playa del Carmen location
                Show big map »

                Hotel Address:

                Carretera Federal Chetumal-Puerto Juarez, Km300, Playa del Carmen, Mexico, 77710

                Get directions
                City Center
                • Playa del Carmen
                  10.6km
                Airports
                Hotel information
                • Check-In:
                  from  3 pm
                • Check-Out:
                  until  12 pm
                • Year renovated:
                  2007
                • Number of rooms:
                  984

                Hotel Awards

                MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Mexico

                Use Badge